Is the person that people see at work a good and accurate
representation of who you really are? Would people be shocked to know
what you're really like when you're not at work? Do you feel enthused
when you answer the question: What do you do? For people who love their
jobs, their work is an extension of who they are and what they stand
for. If you're in the wrong job however, it may say nothing about you
as a person and merely be a means to paying the bills. Begin to work
towards a job that is the perfect fit to your personality.
Too many people, when faced with clients
who range from dissatisfied to downright angry, choose the loser's path
by postponing handling the situation. Worse yet, they handle it
inappropriately. Postponement doesn't make the problem go away. It
results in one of two things happening. Either the angry client decides
the problem isn't worth the aggravation and cools down. Or, the client
gets so angry that the nex
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